Privacy Policy

Last Updated: 2025

Three Rivers Refresh (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, submit a contact form, request a quote, or book a cleaning service.

1. Collection of Information

When you complete a form, request a quote, or communicate with us, we may collect:

  • Name
  • Email address
  • Phone number
  • Property address or service location
  • Details about your cleaning needs
  • Billing or payment information
  • Access instructions (when voluntarily provided)

When you visit our website, we may collect:

  • IP address
  • Browser type
  • Pages viewed
  • Time spent on pages
  • Device type
    This information helps us improve our website and user experience.

2. Use of Information

We use your information to:

  • Provide quotes and schedule cleanings
  • Communicate with you about services
  • Improve our website and service offerings
  • Send updates, confirmations, and reminders
  • Process payments
  • Respond to questions or support requests
  • Maintain business records and comply with legal obligations

We do not sell your personal information to third parties.

3. Information Sharing

We may share your information only with:

  • Trusted service providers (for payment processing or scheduling)
  • Staff members or cleaning partners solely for delivering your service
  • Legal authorities if required by law

We do not share information for marketing by third parties.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, misuse, or disclosure. While no system is 100% secure, we work to safeguard your data through encrypted tools and secure systems.

5. Cookies & Tracking

Our website may use cookies or similar technologies to:

  • Analyze site traffic
  • Improve functionality
  • Personalize your experience

You can control cookie settings through your browser.

6. Your Choices

You may request to:

  • Update or correct your information
  • Opt out of marketing communications
  • Request deletion of your data (in accordance with legal requirements)

Simply contact us using the details below.

7. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices or content.

8. Updates to This Policy

We may revise this policy periodically. Changes will be posted on this page with an updated date.